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Secretary of the Commonwealth of Massachusetts
William Francis Galvin

Public Records

Sunshine Week
March 10-16, 2024
Public Records Law By the Numbers

2024 Sunshine Week Infographic PDF

the sunshine week logo. Below the Sunshine Week heading, the slogan reads "your right to know" and has icon art of the state house, with an open folder graphic

The updates to the Massachusetts Public Records Law (Law) have now been in effect for a little over seven years. Changes to the Law include: specified time periods for the Supervisor of Records (Supervisor) to issue determinations on public records appeals, limits on fees permitted to be charged by government Records Access Officers (RAOs) and requirements for state agencies to track and report public records request information. Take a look below at how the updated Law has had an impact in recent years:

2023 Breakdown

In 2023, a significant number of cases were closed by the Public Records Division. These cases include: 1) petitions from RAOs to charge additional fees, be granted extra time to respond to requests or be relieved of their obligation to respond; 2) requests for reconsideration of the Supervisor’s orders; 3) in camera reviews of the requested records by the Supervisor; and 4) determinations by the Supervisor relating to appeals from requestors alleging certain violations of the Law.

A pie chart titled: Cases Closed with the number 3,266 displayed large. To the right is a bullet list which contains this text: Appeals: 2,843. Fee petitions: 212. Time petitions: 62. In-camera review: 57. Reconsiderations: 92.
    Graphic Caption:
  • Cases Closed: 3,266
  • Appeals: 2,843
  • Fee petitions: 212
  • Time petitions: 62
  • In-camera review: 57
  • Reconsiderations: 92

Cases Opened by Public Records Division (2013-2023)

When a requestor is denied access to records, the requestor may appeal to the Supervisor to determine the public status of the requested records. In part due to the requirement for the Supervisor to issue determinations on appeals within 10 business days, as well as the ability of RAOs to submit petitions, the Secretary of the Commonwealth’s Public Records Division has seen a significant increase in the number of these cases opened in recent years.

A bar chart: detailing cases opened by public records division from 2013 - 2023 with a note between 2016 and 2017 which reads. Updated Law Goes into effect.  The information is as follows: 
2013 – 286.
2014 – 783.
2015 – 944.
2016 – 1,251.
2017 – 1,778.
2018 – 2,303.
2019 – 2,714.
2020 – 2,767.
2021 – 3,512.
2022 – 3,104.
2023 – 3,291.
    Graphic Caption:
  • 2013  – 286
  •  2014  – 783
  • 2015  – 944
  • 2016  – 1,251
  • 2017  – 1,778
  • 2018  – 2,303
  • 2019  – 2,714
  • 2020  – 2,767
  •   2021  – 3,512
  • 2022  – 3,104
  •  2023  – 3,291

Substantive appeals and non-responses in 2023

This year, the Public Records Division (Division) received more substantive appeals compared to appeals due to a non-response. Substantive appeals are a result of a requestor receiving an unsatisfactory response from the custodian, while a non-response appeal stems from a custodian not responding to the request within 10 business days as statutorily required. The Division received 2,077 substantive appeals and 791 non-responses.

A pie chart that shows that. The Division received 2,077 substantive appeals and 791 non-responses.
    Graphic Caption:
  • The Division received 2,077 substantive appeals and 791 non-responses.

Monthly Appeal Numbers

The year 2023 saw a considerable number of appeals opened and closed. There were many cases that were opened each month throughout the year. However, June and August were the busiest months with 389 and 332 cases opened respectively.

A graph that details the range of appeals opened or closed by the month, for the year 2023, is as follows. 
January – 205.
February – 209.
March – 241.
April - 229.
May – 312.
June – 389.
July – 265.
August – 332.
September - 263.
October – 296.
November – 295.
December – 255.

Cases closed per month during Year 2023.
January – 199.
February – 210.
March – 238.
April - 228.
May – 317.
June – 303.
July – 319.
August – 304.
September - 302.
October – 264.
November – 310.
December – 272.
    Graphic Caption:

    Cases open per month during Year 2023:

  • January – 205
  • February – 209
  • March – 241
  • April – 229
  • May – 312
  • June – 389
  • July – 265
  • August – 332
  • September – 263
  • October – 296
  • November – 295
  • December – 255

  • Cases closed per month during Year 2023
  • January – 199
  • February – 210
  • March – 238
  • April – 228
  • May – 317
  • June – 303
  • July – 319
  • August – 304
  • September – 302
  • October – 264
  • November – 310
  • December – 272

Requests Received by Massachusetts Agencies (2017-2023)

2017 was the first year agencies were required to log the requests received for public records and submit them to the Secretary of the Commonwealth. Numerous agencies filed information relating to 40,381 requests that they received in 2023.

Two folder graphics with bars rising from them and acting as a bar graph. The information is as follows: 
2017. 
Number of records uploaded: 22,572.
Number of requests reported to have been appealed to the Supervisor: 171.

2018. 
Number of records uploaded: 27,094.
Number of requests reported to have been appealed to the Supervisor: 319.

2019.
Number of records uploaded: 29,803.
Number of requests reported to have been appealed to the Supervisor: 343.

2020. 
Number of records uploaded: 26,571.
Number of requests reported to have been appealed to the Supervisor: 315.

2021. 
Number of records uploaded: 32,165.
Number of requests reported to have been appealed to the Supervisor: 359.

2022. 
Number of records uploaded: 33,608.
Number of requests reported to have been appealed to the Supervisor: 360.

2023. 
Number of records uploaded: 40,381.
Number of requests reported to have been appealed to the Supervisor: 370.
    Graphic Caption:

  • 2017
    Number of records uploaded: 22,572
    Number of requests reported to have been appealed to the Supervisor: 171
  • 2018
    Number of records uploaded: 27,094
    Number of requests reported to have been appealed to the Supervisor: 319
  • 2019
    Number of records uploaded: 29,803
    Number of requests reported to have been appealed to the Supervisor: 343
  • 2020
    Number of records uploaded: 26,571
    Number of requests reported to have been appealed to the Supervisor: 315
  • 2021
    Number of records uploaded: 32,165
    Number of requests reported to have been appealed to the Supervisor: 359
  • 2022
    Number of records uploaded: 33,608
    Number of requests reported to have been appealed to the Supervisor: 360
  • 2023
    Number of records uploaded: 40,381
    Number of requests reported to have been appealed to the Supervisor: 370

All of the determinations issued by the Supervisor are public and available on the Secretary of the Commonwealth’s website at: www.sec.state.ma.us/pre. For more information on the Public Records Law, please read the Guide to the Massachusetts Public Records Law available at: www.sec.state.ma.us /divisions/public-records/download /guide.pdf. For any questions about the Public Records Law, please contact the Secretary of the Commonwealth’s Public Records Division at 617-727-2832 or .