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Welcome to the Massachusetts Citizen Information Service
Since 1975, we’ve connected citizens with various state agencies for program information, assistance, or redress. If you have a question about state government, contact us and we’ll do our best to find an answer.
Please note that we do not provide any legal services or opinions, nor can we advocate on your behalf for legal purposes. You may call, fax, or email us with any questions; our hours are Monday through Friday 8:45 a.m. to 5 p.m., closed most holidays.
Citizen Information Service
One Ashburton Place, Room 1611
Boston, MA 02108
Toll Free: 1-800-392-6090
617-727-7030
Fax: 617-742-4528
cis@sec.state.ma.us