Secretary of the Commonwealth of Massachusetts William Francis Galvin

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Popular Features

• Contact a City or Town Hall
• State Services Guide
• Lower Mortgage Rates
• State Holiday Calendar

Welcome to the Massachusetts Citizen Information Service

Since 1975, we’ve connected citizens with various state agencies for program information, assistance, or redress. If you have a question about state government, contact us and we’ll do our best to find an answer.

Please note that we do not provide any legal services or opinions, nor can we advocate on your behalf for legal purposes. You may call, fax, or email us with any questions; our hours are Monday through Friday 8:45 a.m. to 5 p.m., closed most holidays.

Common State Services & Resources

• Citizens’ Guide to State Services
• Holiday Information
• Homestead Act
• Kids' Zone
• Motor Vehicle Excise Tax
• Property Tax and Abatements
• Strategies for Lowering Mortgage Interest Rates
• Veterans' Resources
• Why Should I Refinance and When Does it Pay to Do So?

Frequently Asked Questions

• Contact CIS
• How to: FAQs and Answers

History of Massachusetts

• City and Town Incorporation and Settlement Dates
• Commonwealth Museum
• Historical Community Names
• Historical Sketch of Massachusetts
• Massachusetts Archives
• Massachusetts Facts

Levels of Government

• Federal
• State
• County
• City/Town

Maps

• Maps of Massachusetts
• MassMapper Interactive Map of Massachusetts
• Virtual “Plan Your Trip” Visitor Map

Publications

• Print & Web Publications