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What to Know about Robo-Advisers

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What to Know about Robo-Advisers brochureHow much control do you need for your financial future? Financial advisers typically work with clients to build a cohesive financial plan. But another option would funnel those decisions through an algorithm—cutting out the human broker at a lower cost.

Welcome to the world of robo-advisers: automated, non-human investment advisors.

The term “robo-adviser” typically includes any investment advice provided digitally—through a computer, smartphone, or other digital device. Robo-advisers don’t use literal robots—but they do involve complex formulas to develop an investment plan.

An investor typically fills out a questionnaire, and the robo-adviser creates an investment portfolio. Robo-advisers can provide investment advice at a lower cost than traditional human investment advisers—but they have limitations.

For example, robo-advisers may have fewer investment options, or may be restricted to only exchange-traded funds.

Using a robo-adviser has benefits and risks. Even if you manage your investments through a robo-adviser, you should still know how your funds are invested, and who (or what) ultimately decides where to place your money.


Robo-Adviser Pros and Cons

Pros Cons
Robo-advisers typically cost less than traditional advisers. Robo-advisers often rely on pre-configured investment options, limiting investor customization.
Robo-advisers usually don’t require high initial deposits to open an account. While some robo-advisers offer access to humans for customer service, most don’t offer in-person guidance or personalized advice for specific financial questions.
Some robo-advisers minimize taxes from investment gains by offsetting taxes from losses. Robo-advisers create portfolios from user questionnaires, but they might not accurately represent the customer’s goals and objectives.
Robo-advisers offer convenient, instant portfolio access through smartphones or tablets. Robo-advisers often lack financial planning services beyond portfolio development and management.

Robo-Adviser Q & A

If you’re considering a robo-adviser, ask yourself these questions before signing up:

  1. How much will it cost?
    • Fees vary among different robo-advisers. Many charge ongoing assets-under-management (AUM) fees based on the available money in your account.
    • Research how potential robo-advisers charge fees, as each may have different fee structures. Watch for additional fees, such as trading fees, transaction fees, or flat fees.
  2. What are the minimums to open and maintain an account?
    • Each robo-adviser requires different minimums when opening an account, and some require no minimum at all. However, robo-advisers may assess fees (or require recurring deposits) if you don’t meet certain account balances.
    • Make sure you understand account minimum requirements to avoid extra fees.
  3. Can I contact a real person with questions?
    • Robo-advising is an electronically-centered service. The relationship to your robo-adviser may differ from a traditional advisery relationship.
    • A traditional investment adviser may periodically contact you about your account. However, robo-advisers may limit human adviser contact.
    • Research the limitations of your robo-adviser before entering an advisery relationship.
  4. Have you looked beyond the robo-adviser’s website?
    • Conduct research beyond reading from the robo-adviser’s own website. Make sure your prospective investment adviser is appropriately registered to do business in your state.
    • Review the full text of the client contract to understand the boundaries of the client relationship.
    • Review each robo-adviser’s brochure from the SEC’s website.
  5. Do you know the risks and limitations?
    • Investing always has some risk. A robo-adviser has unique risks, because of its platform and investment products.
    • Read the brochure section of the adviser’s Form ADV, which covers its investment business practices and risks.