Commonwealth of Massachusetts
Citizens' Guide to State Services
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service
Transportation: Aviation and Maritime
Q2 Aeronautics Division
Massachusetts Department of Transportation
One Haborside Drive, Suite 205N
Boston, MA 02128-2909
The Aeronautics Division has jurisdiction over the Commonwealth's 42 public use airports, which are either municipally or privately owned, seaplane bases, and private use landing areas. It is responsible for aircraft safety, airport development and improvements, aviation safety, aircraft accident investigation, navigational aids, and statewide aviation planning. It certifies airports and heliports, licenses airport managers, conducts annual airport inspections, and enforces safety regulations.
Q3 Massachusetts Port Authority (MASSPORT)
One Harborside Drive, Suite 200S
Boston, MA 02128-2909
The authority, through its aviation and maritime departments is responsible for the operation and maintenance of commercial aviation facilities at Logan International Airport, Worcester Regional, and Hanscom Field and the maritime facilities in the Port of Boston.
Q4 (General Edward Lawrence) Logan International Airport
Massachusetts Port Authority
One Harborside Drive
Boston, MA 02128
Customer Service: 617-561-1800
Customer Service TTY: 1-800-262-2335
Excessive Noise (Aircraft) Complaint Line: 617-561-3333
Ground Transportation to Logan, Toll Free: 1-800-23-LOGAN (5-6426)
Logan International Airport is the largest passenger and air cargo airport in New England.
Q5 (Laurence G.) Hanscom Field
200 Hanscom Drive
Bedford, MA 01730
Hanscom Field is a general aviation airport.
Q6 Worcester Regional Airport
375 Airport Drive
Worcester, MA 01602
24/7 Security: 508-849-5509
Worcester Regional is a general aviation airport.
Q7 Air Traffic Inquiries
Federal Aviation Administration
12 New England Executive Park #3
Burlington, MA 01803
Inquiries and complaints concerning air traffic patterns may be directed to this office.
Q8 Black Falcon Cruise Terminal
One Black Falcon Avenue
Boston, MA 02210
This is Boston's passenger ship pier currently serving 15 major cruise lines.