Commonwealth of Massachusetts
Citizens' Guide to State Services
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service
State Administration/Revenue: Appeals/Dispute Resolution
P2 Division of Administrative Law Appeals (DALA)
Executive Office for Administration and Finance
One Congress Street, 11th Floor
Boston, MA 02114
The Division of Administrative Law Appeals is an independent central hearing agency that conducts adjudicatory hearings of appeals to or from certain state agencies or as the result of notification of intended state agency action, i.e. the revocation or suspension of a professional license or certification. These hearings are either constitutionally or statutorily required.
P3 Massachusetts Office of Public Collaboration (MOPC)
UMass Boston McCormack Building Room 627
100 Morrissey Boulevard
Boston, MA 02125-3393
Formerly the Massachusetts Office of Dispute Resolution, MOPC provides cost-saving services to state agencies, municipalities, the courts, and citizens of the Commonwealth. It resolves major environmental, housing, or regulatory stalemates, settles civil lawsuits, eliminates the need for administrative hearings, and builds consensus on issues of state and local policies. The office screens, selects, trains, assigns, and supervises mediators who serve in these disputes. It also conducts educational programs and provides other services to reduce the occurrence, magnitude, or cost of disputes. MOPC is funded by charges to user agencies and the public.