Commonwealth of Massachusetts
Citizens' Guide to State Services

Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service

Employment: Workers' Compensation

F35 Department of Industrial Accidents

F36 State Employees Workers' Compensation

F35 Department of Industrial Accidents
Executive Office of Labor and Workforce Development
One Congress Street, Suite 100
Boston, MA 02114
Tel: 617-727-4900
Toll Free: 1-800-323-3249
TTY: 1-800-224-6196
Hours: Monday-Friday 8:00-5:00

All employers in Massachusetts are required by state law, MGL Ch. 152, to carry workers' compensation insurance covering all employees. Workers' compensation provides for compensation benefits when a worker is hurt on the job. The Department of Industrial Accidents is responsible for ensuring that employers meet the requirements of MGL Ch. 152 and that employers have valid contracts of insurance. It also reviews and approves all agreements for compensation and provides the administrative procedures for dispute resolution when claims are contested. Upon notification from an employer of a work-related injury, the department contacts the employee by supplying an informational brochure explaining the injured worker's rights and responsibilities. In addition, the division provides vocational and rehabilitation evaluation and referral. Note: As of June 3, 2004 a "Tipster Hotline" for anonymously reporting persons or businesses believed to be in violation of Workers Compensation laws in the state was established, call toll free (within Mass.) 1-877-MASSAFE (627-7233).

Regional Offices:

One Father DeValles Boulevard, 3rd Floor
Fall River, MA 02723
Tel: 508-676-3406

354 Merrimack Street
Building One Suite 230
Lawrence, MA 01843
Tel: 978-683-6420

436 Dwight Street, Room 105
Springfield, MA 01103
Tel: 413-784-1133

340 Main Street, Suite 370
Worcester, MA 01608
Tel: 508-753-2072

F36 State Employees' Workers' Compensation
Executive Office for Administration and Finance
One Ashburton Place, 3rd. Floor
Boston, MA 02108
Tel: 617-727-3437
Fax: 617-727-8331

The Executive Office for Administration and Finance oversees workers' compensation for state employees.

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