D25 Transportation Division
Department of Public Utilities
Executive Office of Energy and Environmental Affairs
One South Station, 5th Floor
Boston, MA 02110
Tel: 617-305-3559
www.mass.gov/for-customers-of-moving-towing-or-bus-companies
E-mail: TransDivision.Complaints@sec.state.ma.us
This division handles complaints concerning anything that deals with transportation for compensation: intra-state moving companies, freight carriers, and towing of motor vehicles from private property.