Commonwealth of Massachusetts
Citizens' Guide to State Services

Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service

Children: Child Safety and Injury Prevention

B7 CAR SAFE Help-Line
Injury and Prevention Control Program
Division of Violence and Injury Prevention
Bureau of Community Health and Prevention
Department of Public Health
250 Washington Street, 4th floor
Boston, MA 02108-4619
Tel: 617-624-5413
TTY: 617-624-5992
Massachusetts Car Safe Help Line Toll Free: 1-800-CAR-SAFE (227-7233)
Massachusetts Poison Control Center Toll Free: 1-800-222-1222
TTY Poison Control Center Toll Free: 1-800-244-5313
Fax: 617-624-5075

The CAR SAFE help-line is a toll-free number serving residents of the state who have questions about child passenger safety.  Callers leave a message and are contacted within a week.   It answers specific questions about child safety seats, distributes educational flyers and brochures relating to keeping children safe in the car and refers callers to local child passenger safety technician if in-person installation help is needed.  The help-line is a service of the Injury Prevention and Control Program within the Department of Public Health, which collaborates with passenger safety programs across the state.  It coordinates with the Massachusetts Partnership for Child Passenger Safety, and participates in the various safety coalitions throughout the state and New England region.  For information on the child passenger safety law requiring children five years of age and under to be protected by an approved child passenger restraint or properly fastened seat belt and children twelve years of age and under to be fastened in a seat belt when riding in a motor vehicle, contact the center whose goal is to increase the use of car seats and seat belts.

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