Commonwealth of Massachusetts
Citizens' Guide to State Services

Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service

Public Safety/Law Enforcement: Fire

L16 Massachusetts Department of Fire Services

L17 Division of Fire Safety

L18 Massachusetts Firefighting Academy

L19 Hazardous Material Emergency Response Division

L20 Department of Fire Services Boards and Commissions


L16 Massachusetts Department of Fire Services
Executive Office of Public Safety and Security
State Road, P.O. Box 1025
Stow, MA 01775
Tel: 978-567-3100
Arson Hotline:1-800-682-9229 (within Mass. only)
Fax: 978-567-3121
www.mass.gov/dfs

The Department of Fire Services, headed by the State Fire Marshal, is the state agency responsible for the coordination of fire service policy and operations. Within the agency are three divisions responsible for all fire service related matters in the Commonwealth: Hazardous Materials Emergency Response which oversees the operation of the hazard materials regional response teams throughout the state; Massachusetts Firefighting Academy which provides free fire training to the firefighters of the cities, towns, and fire districts; and the Division of Fire Safety which provides code enforcement and technical assistance to fire departments, the public, and regulated trades and industries, and houses the Public Education and Fire Data Unit. The Executive Office also manages the Fire Standard Compliant Cigarette Program. Also, within the agency is an Administrative Services division to manage budgetary, personnel, facilities, and procurement issues for all the Department of Fire Services divisions. The Special Operations Unit provides specialized support services and equipment to local incident commanders. State Police are assigned to the agency in the Fire & Explosion Investigation Section, which includes the Fire Investigation Unit and the Bomb Squad.

Regional Office:
100 Grochmal Avenue
P.O. Box 51025
Springfield, MA 01151-1055
Tel: 978-567-3100


L17 Division of Fire Safety
Department of Fire Services
Executive Office of Public Safety and Security
State Road, P.O. Box 1025
Stow, MA 01775
Code Compliance/Enforcement: 978-567-3375
Fire Data and Public Education Unit: 978-567-3380
Licensing and Permits: 978-567-3700
24/7 Emergency Activation Line: 508-820-2121
www.mass.gov/dfs

The Division of Fire Safety is divided into three major functional units: Code Compliance and Enforcement, Fire Protection Engineering, and Fire Data and Public Education. All units work cooperatively to preserve life and property from fire and explosion through prevention, life safety education, investigation, regulation, law enforcement and technical assistance to fire departments, the public and regulated trades and industry. See K20 for a listing of the licenses, permits and approvals issued by the Office of the State Fire Marshal.


L18 Massachusetts Firefighting Academy (MFA)
Department of Fire Services
State Road, P.O. Box 1025
Stow, MA 01775
Tel: 978-567-3200
Fax: 978-567-3229
www.mass.gov/dfs

The Massachusetts Firefighting Academy (MFA) provides career long training to the fire service personnel of the cities, towns, and fire districts of the Commonwealth. In addition, unique training is provided to appropriate public and private sector entities outside the fire service. Training provided by the MFA to over 15,000 students per year enhances public safety thereby contributing to the stability and economic growth of the Commonwealth. Over 100 different courses are conducted multiples time each year at both the Stow and Springfield campuses as well as a variety of field locations including local fire departments.


L19 Hazardous Material Emergency Response Division
Department of Fire Services
Executive Office of Public Safety
State Road, P.O. Box 1025
Stow, MA 01775
Tel: 978-567-3150
Fax: 978-567-3155
www.mass.gov/dfs

The Hazardous Material Emergency Response Division serves as a resource to local fire departments upon request for release or potential release of hazardous chemicals from industry, transportation or terrorist acts. Hazardous Material Emergency Response Teams are strategically located to support local fire departments with technical information and specialized equipment to handle hazardous material incidents. In case of a hazardous material emergency, contact your local fire department.


L20 Department of Fire Services Boards and Commissions
Department of Fire Services
Executive Office of Public Safety
State Road, P.O. Box 1025
Stow, MA 01775

Board of Fire Prevention Regulations, M.G.L. Chapter 22D, sec.4.
Fire Prevention Regulations Appeals Board, MGL Chapter 22D, sec. 5
Tel: 978-567-3181
The Board of Fire Prevention Regulations is the state regulatory board charged with promulgating the Massachusetts Fire Prevention Regulations (Fire Safety Code). The 16-member board is appointed by the Governor for a six-year term. Members serve on the Fire Prevention Regulations Appeals Board to accept appeals filed by those aggrieved by decisions, determinations and orders issued by “any state or local official charged with the enforcement of the state fire code, relative to fire protection requirements for buildings and structures…”

Fire Safety Commission (Automatic Sprinkler Appeals Board), M.G.L. Chapter 6, sec.200, 201
Tel: 978-567-3181
The Fire Safety Commission is statutorily charged with promulgating all rules and regulations for the implementation of a statewide plan for the installation of automatic sprinklers in all buildings and structures of more than seventy feet in height. The Automatic Sprinkler Appeals Board of the Commission conducts hearings in accordance with 530 CMR2.00 for persons seeking relief from any order or requirement of the head of the fire department. The commission is composed of nine members.

Massachusetts Fire Services Commission, M.G.L. Chapter 6 sec.165B
Tel: 978-567-3125 and security
The Fire Service Commission is statutorily charged with the appointment of the State Fire Marshal; promulgation of regulations and policies pertaining to the operation of the Division of Fire Safety and administers the Fire Chief Credentialing program. The 8-member commission is composed of the Secretary of Public Safety (ex-officio) and seven appointed members as follows: four fire chiefs, one firefighter, and one member of the insurance industry.

Hazardous Material Mitigation Emergency Response Advisory Board, M.G.L. Chapter 21K
Tel: 978-567-3152
The Hazardous Material Mitigation Emergency Response Advisory Board oversees procedure and policy. This board consists of the State Fire Marshal, two representatives of the Fire Chief’s Association of Massachusetts, a representative of the Professional Fire Fighters Association of Massachusetts and from the MA Department of Environmental Protection, the presiding President of the Massachusetts Association of Hazardous Material Technicians.

Massachusetts Fire Training Council, M.G.L. Chapter 6,sec.164 and 165
Tel: 978-567-3224
The Massachusetts Fire Training Council is the sole certifying agency for certification of all levels of fire service personnel in the Commonwealth. The council has statutory authority to promulgate rules and regulations for the operation of the Massachusetts Firefighting Academy and has the authority to approve courses and curriculum taught by the academy. The Fire Training Council is a Fifteen-member body appointed by the Governor.


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