Commonwealth of Massachusetts
Citizens' Guide to State Services

Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service

Health: Emergency Services

H17 Office of Emergency Medical Services (OEMS)
Bureau of Health Care Safety and Quality
Department of Public Health
99 Chauncy Street, 11th Floor
Boston, MA 02116
Tel: 617-753-7300
www.mass.gov/dph/oems

The mission of the Office of Emergency Medical Services is to promote a statewide community-based emergency medical service system that reduces premature death and disability from acute illness or injury through the coordination of local and regional EMS resources. The office licenses, and receives complaints all ambulances that are based in or operate regularly within Massachusetts and also issues EMT certifications. OEMS also certifies trauma centers operating in Massachusetts. There are five regional offices, call or visit their website for the nearest location.


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