B2 Department of Children and Families
Child Abuse and Neglect Unit
24 Farnsworth Street
Boston, MA 02210
General Information: 617-748-2000
Domestic Violence Unit: 617-748-2333
Child-At-Risk Hotline: 1-800-792-5200
Baby Safe Haven Info/Resources: 1-866-814-SAFE (7233)
The Department of Children and Families was created by the legislature in 1978 to be responsible for the enforcement and supervision of the laws regarding the reporting, investigating, evaluation, and management of alleged child abuse cases, serious physical or emotional injuries, neglect, or addictions at birth. This office serves Boston and the metropolitan area. To report cases outside of this area during normal business hours, call the local office. On weekends and after 5:00 p.m. on weekdays, call the toll free "Child-At-Risk" hotline. Call, or visit their website for a listing of regional offices.
B3 Massachusetts Society for the Prevention of Cruelty to Children (MSPCC)
99 Summer Street
Boston, MA 02110
Parents Helping Parents Line: 1-800-632-8188
This is a private, non-profit agency providing social work services to children and families in Massachusetts in which neglect or abuse is a major problem. Preventive and protective programs are offered through their regional offices across the Commonwealth, which may be reached by calling the main office or visiting their website.