Address Confidentiality Program - FAQs

How does ACP work?

Essentially, ACP will serve as a confidential mail forwarding system for victims of domestic violence, sexual assault, or stalking who have been accepted into the program. The Secretary of the Commonwealth assigns a substitute address to the program participant to be used as the participant's legal mailing address. ACP staff retrieve the program participant's mail and forward it to the participant's actual physical location.

How do I apply to become a program participant?

In order to apply to become a program participant, an applicant must complete the ACP application with an application assistant certified by the Secretary of the Commonwealth. Program participants must have recently relocated to a new address that is unknown to the perpetrator. The application is submitted by the application assistant to the Secretary for certification. ACP will notify the applicant whether they have been certified as a program participant.

How do I locate an application assistant to initiate the application process?

You may call ACP at 1-866-SAFE-ADD in order to locate an application assistant. You may also contact an agency or nonprofit program that provides counseling, referral, shelter or other specialized services to victims of domestic abuse, rape, sexual assault, or stalking.

How do I become an application assistant?

Application assistants must be an employee of a state or local agency, or of a nonprofit program that provides counseling, referral, shelter or other specialized service to victims of domestic abuse, rape, sexual assault, or stalking. In order to become an application assistant, an individual must attend the ACP training program and be certified by and registered with the Secretary.