Citizen's Guide to State Services (State Government Listed Alphabetically)
Since 1975, Citizen Information Service’s goal has been to assist citizens connect to the many state agencies where they may seek information on programs and or to seek assistance or redress with the government offices that we citizens interact with. While we cannot answer every question the public is invited to send us their questions as they relate to state government. Please understand we do not provide any legal services or opinions, nor do we advocate on behalf of the citizens. You may call, fax or e-mail us at the contact information below; our hours are Monday through Friday 8:45 am to 5:00 pm, closed most holidays.
Citizen Information Service (CIS)
Secretary of the Commonwealth
One Ashburton Place, Room 1611
Boston, MA 02108-1512
Toll Free: 1-800-392-6090 (within Mass. only)