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Commonwealth of Massachusetts
Citizens' Guide to State Services
Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service
Transportation: Moving and Trucking
Q14 Transportation Division
Department of Public Utilities
One South Station
Boston, MA 02110
Tel: 617-305-3559
Fax: 617-478-2598
www.mass.gov/dpu
E-mail: TransDivision.Complaints@state.ma.us
The Transportation Division (formerly the Commercial Motor Vehicle Division) regulates transportation of property for compensation in the Commonwealth. Following public hearings, it issues common carrier certificates, contract carrier permits, and interstate carrier licenses. The Tariff Section maintains records of tariffs, open to public inspection, of certified carriers including, but not restricted to, household movers. Complaints from consumers of overcharges and other transportation irregularities are investigated, findings prepared, and complaint hearings conducted. In addition, it oversees the `Trespass Law' regulating the tow of motor vehicles from private property.
