Commonwealth of Massachusetts
Citizens' Guide to State Services

Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service

State Administration/Revenue: Administration

P16 Department of Revenue (DoR)
Executive Office for Administration and Finance
100 Cambridge Street
Boston, MA 02204
Commissioner's Office: 617-626-2201
Taxpayer Assistance: 617-887-MDOR (6367)
Toll Free: 1-800-392-6089 (within in Mass. only)
www.mass.gov/dor/

The Department of Revenue administers the state's tax system, collecting state taxes including income, sales and use, corporate, estate, and other taxes. It offers taxpayers assistance by toll free telephone or on a walk-in basis at its district offices statewide. The department offers taxpayers assistance, audits tax returns, and enforces state tax laws. It also has general supervisory responsibility over local taxes and related financial matters, provides auditing services and technical assistance to municipalities, and oversees distribution of direct local aid to cities and towns and regional school districts. On July 1, 1987, DOR became responsible for the administering the Massachusetts Child Support Enforcement Program.

Regional Offices:

Taxpayer Assistance Counter- Walk-in Service
(Forms, payments, new business tax forms, and case inquiries)
Note: Not for individual income tax return preparation
Hurley Building
19 Staniford Street, Street Level
Boston, MA 02114
Hours: M-F, 10:00 am-1:00 pm and 1:30 pm -4:00 pm

218 South Main Street
Fall River, MA 02721
Tel: (508) 678-2844

60 Perserverance Way
Hyannis, MA 02601
Tel: (508) 771-2414

333 East Street
Pittsfield, MA 01201
Tel: (413) 499-2206

436 Dwight Street
Springfield, MA 01103
Tel: (413) 784-1000

67 Millbrook Street
Worcester, MA 01606
Tel: 508-792-7300


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