Commonwealth of Massachusetts
Citizens' Guide to State Services
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service
State Administration/Revenue: Administration
This office oversees the fiscal and managerial activities of the executive branch of state government. Its activities fall into four broad categories: financial operations which include budgeting, general fiscal oversight of state and local government, collecting tax revenue, and enforcing certain other financial obligations; central services which include the centralized procurement of goods and services for the government, automated data processing operations, and the construction, repair, and management of certain state buildings; human resources administration which includes administration of the state personnel system, collective bargaining activities, and the provision of employee benefits; and administrative law services which include quasi-judicial appeal hearings of the decisions of state and local government, and dispute resolution.