Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service
One Ashburton Place, Room 1611
Boston, Massachusetts 02108
Telephone: (617) 727-7030
Toll-free: 1-800-392-6090
TTY: (617) 878-3889
Fax: (617) 742-4528
or e-mail us at cis@sec.state.ma.us
This guide contains information about state services, agencies, and contact points.
You can find services arranged by broad subject headings in the listings below, or search
for specific words, or use the index.
A Citizen's Guide to Massachusetts State Services is also available in print at the
State Bookstore for $15.00. (617) 727-2834.
Initials and Acronyms of State Offices and Programs
TABLE OF CONTENTS
Section A - Business/Economic Development
Section B - Children
Section C - Constitutional Officers
Section D - Consumer
Section E - Education/Arts
Primary/Secondary
Higher Education
Section F - Employment
Section G - Environment/Energy
Section H - Health
Section J - Housing/Community Development
Section K - Licenses/Permits/Records
Section L - Public Safety/Law Enforcement
Section M - Recreation
Section N - Secretary of the Commonwealth
Section O - Senior Citizens
Section P - State Administration/Revenue
State: Administration
Revenue: Administration
Section Q - Transportation
Section R - Utilities
Section S - Welfare/Social Services
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