Commonwealth of Massachusetts
Citizens' Guide to State Services

Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service

Employment: Unions/Labor Relations

F37 Department of Labor Relations

F38 Board of Conciliation and Arbitration

F39 Joint Labor Management Committee

F40 Office of Employee Relations


F37 Department of Labor Relations
Department of Labor
19 Staniford Street, 1st Floor
Boston, MA 02114
Tel: 617-626-7132
Fax: 617-626-7157
www.mass.gov/dlr

Formerly the State Labor Relations Commission, the division enforces collective bargaining laws applicable to all non-federal public employees and certain private sector employees. It conducts elections through which employees can choose whether to be represented by a union. It investigates charges filed by employees, unions, and employers alleging that the state's collective bargaining laws have been violated. It issues decisions and order remedies where appropriate. The LRC also handles requests for public information and issues orders that determine what subjects may be negotiated or mediated.

Regional Office:

436 Dwight street, 1st Floor
Springfield, MA 01103
Tel: 413-784-1230
Fax: 413-784-1251


F38 Board of Conciliation and Arbitration
Department of Labor
19 Staniford Street, 4th Floor
Boston, MA 02114
Tel: 617-626-7132
www.mass.gov/dlr

The function of the board is to promote the peaceful settlement of labor disputes through mediation, fact-finding, and arbitration. The mediation and fact-finding programs are designed to assist in the resolution of collective bargaining between public employers and labor unions.

Regional Office:

436 Dwight Street, Room 206
Springfield, MA 01103
Tel: 413-784-1230
Fax: 413-784-1251


F39 Joint Labor Management Committee
Department of Labor
One Ashburton Place, Room 610
Boston, MA 02108
Tel: 617-626-5466
www.mass.gov/dlr

The committee has oversight responsibility for all collective bargaining involving municipal police and firefighters. The committee mediates settlements and assists in the resolution of disputes involving terms and conditions of collective bargaining agreements. It ensures that public safety services are not interrupted as a result of these negotiations.


F40 Office of Employee Relations
Executive Office of Administration and Finance
Division of Human Resources
One Ashburton Place, Room 1002
Boston, MA 02108
Tel: 617-727-3252
www.mass.gov/hrd/

The Office of Employee Relations, as representative of the state's Personnel Administrator (the employer), is responsible for all aspects of collective bargaining with the 12 state bargaining units. This agency handles employees whose titles are covered under collective bargaining agreements in the Executive branch. The Human Resource Development Bureau: 617-727-2408 handles employees of constitutional officers, managers, and employees of the legislature while the Board of Higher Education: (617) 994-6950 deals with employees of state institutions of higher learning. This office also administers the tuition remission program for state employees attending state colleges and universities: 617-727-3555.


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