Commonwealth of Massachusetts
Citizens' Guide to State Services

Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service

Employment: Fair and Safe Labor Practices

F2 Department of Labor Standards

F3 Fair Labor Division

F4 Division of Apprentice Standards

F5 Asbestos and Lead Licensing and Enforcement Program

F6 Employment Agency Licensing Program

F7 Minimum Wage Program

F8 Prevailing Wage Program


F2 Department of Labor Standards
19 Staniford Street, 2nd Floor
Boston, MA 02114
Tel: 617-626-6975
Fax: 617-626-6965
www.mass.gov/dols/

The mission of the Massachusetts Department of Labor Standards is to promote and protect workers' safety and health, wages and working conditions, and to support employers and workers in the utilization of apprenticeship as a workforce development tool. This department responds to employee complaints concerning mine safety, hazardous chemicals, asbestos, ergonomic, and exposure to bloodborne pathogens by healthcare workers (i.e. HIV, hepatitis). DLS along with the US Department of Labor administers the Mine Safety and Health Program requiring initial and annual training for all mining operators and contractors including sand and gravel pits, and crushed stone and quarry operations. The federally funded OSHA Consultation Program assists employers with confidential on-site safety and health visits to comply with OISHA standards. The department’s Occupational Lead Poisoning Registry receives and investigates reports of elevated blood levels of workers. In addition, the Occupational Safety and Health Statistics Program publishes annual statistic of non-fatal, work-related injuries and illnesses occurring in the private sector, through a cooperative initiative with the Bureau of Labor Statistics. It also enforces the Right to Know Law about hazardous materials being used at the workplace. Regional Offices: have hours and services that fluctuate, calling ahead is recommended.

4 Summer Street, Room 212
Haverhill, MA 01830
Tel: 978-372-9797

1213 Purchase Street, 2nd Floor
(Enter on Maxfield St.)
New Bedford, MA 02740
Tel: 508-984-7718

One Federal Street
Building 101, 3rd Floor
Springfield, MA 01105
Tel: 413-781-2676

Taunton Career Center
27 School Street
Taunton, MA 02780
Tel: 508-616-0461

Hadley Building
167 Lyman Street
Westborough, MA 01581
Tel: 508-616-0461


F3 Fair Labor Division
Public Protection Bureau
Office of the Attorney General
One Ashburton Place, Boston, MA 02108
Tel: 617-727-3465
www.mass.gov/ago/

The Fair Labor and Business Practices Division enforces the state laws related to the weekly payment of wages, minimum wage, overtime, access to personnel records, proper heating in the workplace during the winter, as well as other conditions and safety requirements in the workplace. It also enforces claims concerning vacations, holidays, and commissions that have been guaranteed by an employer to an employee. In addition, the division is responsible for enforcing the prevailing wage which is set by the Department of Labor Standards.

Regional Offices:

105 William Street, 1st Floor
New Bedford, MA 02740
Tel: 508-990-9700

1350 Main Street
Springfield, MA 01103
Tel: 413-784-1240

10 Mechanic Street, Suite 301
Worcester, MA 01608
Tel: 508-792-7600


F4 Division of Apprentice Standards
Department of Labor Standards
19 Staniford Street, 2nd Floor
Boston, MA 02114
Tel: 617-626-5409
Fax: 617-626-5427
www.mass.gov/das

This division approves formal apprentice programs and certifies standards of apprenticeship. It develops all programs and handles complaints registered by participants in or applicants for approved programs. Blank work permit forms for minors are available from this division for local Superintendent of Schools who issue them to minors. Fourteen and fifteen year old minors employed in the Commonwealth must acquire an Employment Permit from the Superintendent of Schools in the city or town in which they reside. Sixteen and seventeen year old minors must obtain an Educational Certificate from the Superintendent of Schools in the city or town in which they are employed or reside. Proof of age must accompany the application. The Fair Labor Division within the Attorney General's Office enforces the child labor laws of the Commonwealth.


F5 Asbestos and Lead Licensing and Enforcement Program
Department of Labor Standards
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6960
Fax: 617-626-6965
www.mass.gov/dols

This program is responsible for licensing those professionals involved in deleading and asbestos removal and regulating on-site work practices. The office must be notified of all asbestos and deleading projects before work may begin. Under certain conditions, homeowners may perform low-risk abatement. For Regional Offices see F2.


F6 Employment Agency Program
Department of Labor Standards
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6970
Fax: 617-626-6966
www.mass.gov/dols

This program is charged with all licensing and registration requirements under the Department of Labor. In accordance with MGL Chapter 140 Sections 46A-46R, inclusive, licenses or registration through this office are required for modeling agencies, eldercare placement agencies, nanny and babysitter placement agencies, temporary and permanent staffing and labor firms, and any for-profit entity operating in Massachusetts that derives a fee from placing a worker in a job.


F7 Minimum Wage Program
Department of Labor Standards
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6952
Fax: 617-626-6944
www.mass.gov/dols

The State Minimum Wage Program in the Department of Labor Standards administers the Massachusetts Minimum Fair Wage Law, M.G.L. c. 151. In this capacity, DOS promulgates the Minimum Wage Regulations, 455 C.M.R. 2.00, and interprets state minimum wage and overtime law. The Fair Labor Division in the Attorney General's Office enforces the law.


F8 Prevailing Wage Program
Department of Labor Standards
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6975
Fax: 617-626-6944
www.mass.gov/dols

The Department of Labor Standards issues prevailing wage schedules to cities, towns, counties, districts, authorities, and agencies of the commonwealth for construction projects and several other types of public work. These schedules contain hourly wage rates that workers must receive when working on a public project. The Fair Labor Division in the Attorney General's Office enforces the law.


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