Commonwealth of Massachusetts
Citizens' Guide to State Services

Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service

Employment: Fair and Safe Labor Practices

F2 Department of Labor, & Department of Workforce Development

F3 Fair Labor and Business Practices Division

F4 Work Permits

F5 Department of Labor Standards

F6 Asbestos and Lead Licensing and Enforcement Program

F7 Employment Agency Licensing Program

F8 Prevailing Wage Program

F9 Minimum Wage Program

F10 Division of Apprentice Training


F2 Department of Labor
One Ashburton Place, Room 2112
Boston, MA 02108
Tel: 617-626-7122
TTY:(617) 727-4404
Fax: 617-727-1090
www.mass.gov/dol/ 

Department of Workforce Development
One Ashburton Place, Room 2112
Boston, MA 02108
Tel: 617-626-7122
TTY:(617) 727-4404
Fax: 617-727-1090
www.mass.gov/dwd/

The Department of Labor oversees the Department of Industrial Accidents, Department of Labor Standards, as well as three independent agencies, the Department of Labor Relations, the Joint Labor Management Committee, and the Board of Conciliation and Arbitration. While the Department of Workforce Development oversees the Division of Unemployment Assistance and the Division of Career Services, the Division of Apprentice Training, and the Commonwealth Corporation.


F3 Fair Labor and Business Practices Division
Business and Labor Protection Bureau
Office of the Attorney General
100 Cambridge Street Boston
Mailing Address: One Ashburton Place, Boston, MA 02108-1698
Tel: 617-727-3465
TTY: 617-727-4765
Fax: 617-722-3066
www.ago.state.ma.us/

The Fair Labor and Business Practices Division enforces the state laws related to the weekly payment of wages, minimum wage, overtime, access to personnel records, proper heating in the workplace during the winter, as well as other conditions and safety requirements in the workplace. It also enforces claims concerning vacations, holidays, and commissions that have been guaranteed by an employer to an employee. In addition, the division is responsible for enforcing the prevailing wage which is set by the Department of Labor Standards.

Regional Offices:

105 William Street
New Bedford, MA 02740
Tel: 508-990-9700
Fax: 508-990-8686

184 North Street
Pittsfield, MA 01201
Tel: 413-447-7324, ext. 218
Fax: 413-784-1142

1350 Main Street, 4th Floor
Springfield, MA 01103-1629
Tel: 413-784-1240
Fax: 413-784-1244

1142 One Exchange Place
Worcester, MA 01608
Tel: 508-792-7600
Fax: 508-795-1991


F4 Work Permits

Fourteen and fifteen year old minors employed in the Commonwealth must acquire an Employment Permit from the Superintendent of Schools in the city or town in which they reside. Sixteen and seventeen year old minors must obtain an Educational Certificate from the Superintendent of Schools in the city or town in which they are employed or reside. Proof of age must accompany the application. The Fair Labor and Business Practices Division within the Attorney General's Office enforces the child labor laws of the Commonwealth. Blank work permit forms are available from the Division of Apprentice Training of the Department of Labor and Workforce Development.


F5 Department of Labor Standards
Department of Labor
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6975
Occupational Safety and Health Statistics Programs: (617) 626-6945
Fax: 617-626-6944
www.mass.gov/dol

This department investigates workplace conditions as they relate to health and safety hazards and occupational diseases. The services provided by the division assist employers, employees, unions and state and local agencies in creating healthier and safer workplaces for Massachusetts workers. This division responds to employee complaints concerning mine safety (West Newton Office), hazardous chemicals, asbestos, ergonomic, and exposure to bloodbourne pathogens by healthcare workers (i.e. HIV, hepatitis). The federally funded OSHA Consultation Program assists employers with confidential on-site safety and health visits to comply with OSHA standards. This division administers the Asbestos and Lead Program for schools and public buildings and evaluates asbestos problems in commercial buildings. The division's Occupational Lead Poisoning Registry receives and investigates reports of elevated blood levels of workers. In addition, the Occupational Safety and Health Statistics Program publishes annual statistic of non-fatal, work-related injuries and illnesses occurring in the private sector, through a cooperative initiative with the Bureau of Labor Statistics. It also enforces the Right to Know Law about hazardous materials being used at the workplace.

Regional Offices: The Regional Offices have specific days and times for lead, and asbestos licensing. Calling ahead or visiting their website is strongly recommended.

City Hall, Room 212
4 Summer Street
Haverhill, MA 01830
Tel: 978-372-9797
Fax: 978-372-9998

1213 Purchase Street, 2nd Floor
(Enter on Maxfield St.)
New Bedford, MA 02740
Tel: 508-984-7718
Fax: 508-984-3562

(No licensing done at this office.)
333 East St., Rm. 103
Pittsfield, MA01201
Tel: 413-448-8746
Fax: 413-443-2640

165 Liberty St.
Springfield, MA 01102
Tel: 413-781-2676
Fax: 413-732-6374

1001 Watertown Street, 2nd Floor
West Newton, MA 02465-2148
Tel: 617-969-7177
Fax: 617-244-2705

167 Lyman Street
Mailing Address: P.O. Box 809)
Hadley Building, Ground Floor
Westborough, MA01581
Tel: 508-616-0461
Fax: 508-616-0467


F6 Asbestos and Lead Licensing and Enforcement Program
Department of Labor Standards
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6960
Fax: 617-626-6965
www.mass.gov/dol

This program is responsible for licensing those professionals involved in deleading and asbestos removal and regulating on-site work practices. The office must be notified of all asbestos and deleading projects before work may begin. Under certain conditions, homeowners may perform low-risk abatement see H46 for more information).

Click here for regional offices.


F7 Employment Agency Program
Department of Labor Standards
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6970
Fax: 617-626-6966
www.mass.gov/dol

This program is charged with all licensing and registration requirements under the Department of Labor. In accordance with MGL Chapter 140 Sections 46A-46R, inclusive, licenses or registration through this office are required for modeling agencies, eldercare placement agencies, nanny and babysitter placement agencies, temporary and permanent staffing and labor firms, and any for-profit entity operating in Massachusetts that derives a fee from placing a worker in a job.

Click here for regional offices.


F8 Prevailing Wage Program
Department of Labor Standards
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6975
Fax: 617-626-6944
www.mass.gov/dol

The Division of Occupational Safety issues prevailing wage schedules to cities, towns, counties, districts, authorities, and agencies of the commonwealth for construction projects and several other types of public work. These schedules contain hourly wage rates that workers must receive when working on a public project. The Fair Labor and Business Practices Division in the Attorney General's Office enforces the law.


F9 Minimum Wage Program
Division of Occupational Safety
Department of Labor
19 Staniford, 2nd Floor
Boston, MA 02114
Tel: 617-626-6953
Fax: 617-626-6944
www.mass.gov/dol
E-mail: Minimum.Wage@state.ma.us

The State Minimum Wage Program in the Division of Occupational Safety administers the Massachusetts Minimum Fair Wage Law, M.G.L. c. 151. In this capacity, DOS promulgates the Minimum Wage Regulations, 455 C.M.R. 2.00, and interprets state minimum wage and overtime law. The Fair Labor and Business Practices Division in the Attorney General's Office enforces the law.


F10 Division of Apprentice Training
Department of Labor Standards
19 Staniford Street, 1st Floor
Mailing address: PO Box 146759
Boston, MA 02114
Tel: 617-626-5409
www.mass.gov/dat

This division approves formal apprentice programs and certifies standards of apprenticeship. It develops all programs and handles complaints registered by participants in or applicants for approved programs. Blank work permit forms for minors are available from this division for local Superintendent of Schools who issue them to minors; see F4.


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