B2 Department of Children and Families (DCF)
Executive Office of Health and Human Services
600 Washington Street, 6th Floor
Boston, MA 02111
Baby Safe Haven Info/Resources: 1-866-814-SAFE (7233)
24/7 Child-At-Risk Hotline: 1-800-792-5200
DCF Ombudsman Office: 617-748-2444
The Department of Children and Families was created by the legislature in 1978 to be responsible for the enforcement and supervision of the laws regarding the reporting, investigating, evaluation, and management of alleged child abuse cases, serious physical or emotional injuries, neglect, or addictions at birth. This office serves Boston and the metropolitan area. To report cases outside of this area during normal business hours, call the local office. On weekends and after 5:00 p.m. on weekdays, call the toll free "Child-At-Risk" hotline. Call, or visit their website for a listing of regional offices.
B3 Massachusetts Society for the Prevention of Cruelty to Children (MSPCC)
3815 Washington Street, Suite 2
Boston, MA 02130
Parents Helping Parents Line: 1-800-632-8188
This is a private, non-profit agency providing social work services to children and families in Massachusetts in which neglect or abuse is a major problem. Preventive and protective programs are offered through their regional offices across the Commonwealth, which may be reached by calling the main office or visiting their website.